Posts Tagged ‘MNP rejection’
It is reported that the service providers rejected certain port in requests. The major reasons for rejections are – incorrect unique porting code submitted by the subscriber in the porting form, non-completion of 90 days from the date of activation of mobile number, existing contractual obligation and non-payment of outstanding bill.
1. Incorrect Unique Porting Code submitted by subscriber in the Porting form
Unique Porting code is an 8-digit code generated by the Donor Operator when a subscriber sends an SMS to 1900. First two characters of the Unique Porting Code are Alphabets (denoting the service provider code and service area code) and remaining 6 digits are numerical characters except numeric ‘0’
This Unique Porting code should be filled in the Porting form without any error. Before submitting the porting request, subscribers should match the actual Unique Porting Code received by SMS, with the Unique Porting Code they have entered in the porting form so that there is no chance of any error.
2. Non completion of 90 days
The subscriber is eligible for porting only if he has completed 90 days from the activation of the existing mobile connection or last porting date of mobile number which ever is applicable. The subscriber should ensure this before applying for porting.
3. Subsisting contractual obligations
The Donor operator can reject a porting request if there are subsisting contractual obligations in respect of which an exit clause has been provided in the subscriber agreement but the subscriber has not complied with such exit clause.
4. Non payment of outstanding bill
Donor operator can reject a porting request if there are outstanding payments due from the subscriber by way of pending bill or bills, as the case may be before the date of application for porting. Therefore subscribers must ensure that their last bill is usually paid before applying for porting. They should also attach a copy of the paid bill receipt while applying for porting.
In order to avoid rejections of their porting requests, subscribers are advised to read the eligibility conditions carefully before submitting a porting request.